General Terms and Conditions of Sale

Effective as of September 1, 2026

These Terms and Conditions of Sale (the “Terms and Conditions”) govern the sale of products through the website www.margauxtardits.com (the “Website”).

The Website is operated by:

MARGAUX TARDITS SAS

Share capital: €1,500
Registered office: 1 avenue de l’Atlantique, 91940 Les Ulis, France
Registered with the Evry Trade and Companies Register under number: 105 538 003
SIRET: 105 538 003 00010
Intra-Community VAT number: FR07105538003
Email: contact@margauxtardits.com
Telephone: +33 6 73 65 09 60

Hereinafter referred to as “MARGAUX TARDITS” or the “Seller”.

ARTICLE 1 – PURPOSE AND SCOPE

These Terms and Conditions define the rights and obligations of MARGAUX TARDITS and any individual acting as a consumer who makes a purchase through the Website (the “Customer”).

They apply to all orders for products offered for sale on the Website, including jewellery, accessories and, where applicable, personalised or made-to-measure products (the “Products”).

These Terms and Conditions are available on the Website at all times.

The Customer acknowledges having read these Terms and Conditions before validating an order and agrees to be bound by them without reservation.

Validation of an order constitutes full and unconditional acceptance of the version of the Terms and Conditions applicable on the date of the order.

MARGAUX TARDITS may amend these Terms and Conditions at any time. Any amendments shall apply only to orders placed after the amended Terms and Conditions have been published online.

The Terms and Conditions applicable to an order are those accepted by the Customer when validating that order.

ARTICLE 2 – CUSTOMER AND LEGAL CAPACITY

The Customer represents that they are an adult with the legal capacity required to enter into a contract.

Where the Customer is a minor or otherwise lacks legal capacity, the order must be placed by their legal representative.

Products offered on the Website are intended for personal use.

MARGAUX TARDITS reserves the right to refuse or cancel any order that is manifestly abnormal, particularly due to its volume, frequency or purpose, where there are reasonable grounds to believe that the Products are being purchased for professional resale.

ARTICLE 3 – PRODUCTS

3.1 Product Presentation and Description

The Products offered for sale are those displayed on the Website when it is accessed by the Customer, subject to availability.

MARGAUX TARDITS takes the utmost care in describing and presenting the Products so that Customers can understand their essential characteristics before placing an order.

Each Product page may include, in particular:

• the type of jewellery;

• the materials used;

• the dimensions;

• the weight, where relevant;

• the colour or finish;

• any stones used;

• care instructions;

• any specific manufacturing characteristics;

• the price;

• estimated manufacturing or dispatch times where these are specific to the Product.

Photographs, videos and other representations of the Products are intended to depict them as accurately as possible.

However, their appearance may vary depending in particular on the Customer’s screen, browser or device settings.

Such variations shall not constitute a lack of conformity where they do not alter the essential characteristics of the Product.

3.2 Characteristics of Handcrafted Products

Certain MARGAUX TARDITS jewellery pieces may be manufactured or finished using artisanal techniques.

Slight variations in shape, texture, colour, finish, surface or dimensions may therefore occur between individual examples of the same design.

Such variations are inherent to artisanal production and contribute to the individual character of each piece. Provided they remain reasonable and consistent with the Product description, they shall not constitute a lack of conformity.

This applies in particular to certain irregularities resulting from the hand-working of metals or natural materials.

3.3 Natural Stones and Materials

Where Products contain natural stones, pearls or other naturally occurring materials, these may display variations in colour, transparency, texture, veining or shape.

Such variations are inherent characteristics of natural materials and shall not constitute a defect.

3.4 Availability

Product offers remain valid for as long as they are displayed on the Website and while stocks last.

If a Product becomes unavailable after an order has been placed, MARGAUX TARDITS shall inform the Customer as soon as reasonably possible.

Depending on the circumstances, the Customer may:

• receive a refund for the unavailable Product;

• accept partial delivery of the order; or

• accept another solution proposed by Customer Service.

No substitute Product shall be imposed on the Customer.

ARTICLE 4 – PRICES

The applicable prices are those displayed on the Website when the Customer validates the order.

Prices are stated in euros, inclusive of all applicable taxes where relevant.

Any delivery charges are displayed separately before final validation of the order.

The total amount payable by the Customer is displayed before payment is validated.

MARGAUX TARDITS reserves the right to change its prices at any time. Any such change shall have no effect on orders that have already been validated.

In the event of an obvious pricing error resulting, in particular, from a technical issue or manifest clerical error, MARGAUX TARDITS may contact the Customer and offer them the option to:

• confirm the order at the correct price; or

• cancel the order and receive a full refund of all amounts paid.

International Orders

For deliveries outside the European Union or to territories not benefiting from the tax regime applicable to the displayed price, customs duties, import taxes, administrative charges or other levies may be imposed by local authorities.

Unless expressly stated otherwise when the order is placed, these amounts are not included in the price paid to MARGAUX TARDITS and shall be borne by the Customer.

Customers are advised to obtain information from the competent authorities in their country of delivery.

ARTICLE 5 – ORDERS

5.1 Ordering Process

The Customer selects the Products they wish to purchase and adds them to their shopping cart.

Before finally validating the order, the Customer can review:

• the selected Products;

• their quantities;

• their prices;

• any options selected;

• the billing address;

• the delivery address;

• the delivery method;

• the delivery charges;

• the total amount of the order.

The Customer may correct any errors before finally validating the order.

To complete the order, the Customer must, in particular:

1. provide the information required for identification, billing and delivery;

2. select an available delivery method;

3. select an available payment method;

4. read and accept these Terms and Conditions;

5. make payment.

Validation of the order constitutes an order with an obligation to pay.

5.2 Information Provided by the Customer

The Customer undertakes to provide accurate, complete and up-to-date information.

MARGAUX TARDITS shall not be liable for any delay or inability to deliver resulting from incorrect or incomplete information provided by the Customer.

Any costs incurred for reshipping an order as a result of an error attributable to the Customer may be charged to the Customer.

5.3 Order Confirmation

Once the order and payment have been validated, MARGAUX TARDITS shall send the Customer an order confirmation by email.

The confirmation shall include or enable the Customer to identify, in particular:

• the order number;

• the Products ordered;

• their price;

• the total amount of the order;

• the delivery charges;

• the delivery address;

• the payment method;

• and, where applicable, information relating to the right of withdrawal.

The Customer is advised to retain this confirmation.

5.4 Refusal or Cancellation of an Order

MARGAUX TARDITS may refuse or cancel an order on legitimate grounds, including in the event of:

• failed or declined payment;

• reasonable suspicion of fraud;

• manifestly incorrect information;

• a previous dispute concerning payment for an order;

• an order that is manifestly abnormal or fraudulent.

ARTICLE 6 – PAYMENT

The available payment methods are displayed on the Website when the order is placed.

They may include:

• bank card;

• PayPal;

• Apple Pay;

• Shopify Payments.

The Customer represents that they have the necessary authorisation to use the selected payment method.

The order shall only be considered definitively accepted once payment has been validated.

If payment is declined by the bank or payment service provider, the order may be automatically cancelled.

Payment transactions are processed through secure payment service providers.

MARGAUX TARDITS does not retain the Customer’s full banking details where such information is processed directly by these service providers.

ARTICLE 7 – DELIVERY

7.1 Delivery Areas

MARGAUX TARDITS currently delivers to the following territories: Europe, Switzerland, the United Kingdom, the United States of America, Canada, Hong Kong, China, Korea, Japan, Taiwan, Australia and the United Arab Emirates.

The destinations actually available for delivery are those offered during the checkout process.

7.2 Delivery Address

Products are dispatched to the address provided by the Customer when placing the order.

The Customer must check that the address is accurate and complete.

If a parcel is returned because the Customer provided an incorrect, incomplete or undeliverable address, the costs associated with reshipping the parcel may be charged to the Customer.

7.3 Delivery Charges

Delivery charges are calculated based in particular on:

• the destination;

• the delivery method;

• the carrier;

• and, where applicable, the total value of the order.

The applicable amount is communicated to the Customer before final validation of the order.

The Customer’s contribution, inclusive of all taxes, towards logistics preparation costs (processing and dispatch) is as follows:

• France: €10

• Rest of the world: €20

7.4 Delivery Times

The applicable delivery time is indicated during the ordering process or on the Product page where it depends on the Product selected.

Where a Product requires specific manufacturing or preparation, the stated time may include:

1. a manufacturing or preparation period; and

2. a subsequent delivery period.

Where several Products with different delivery times are ordered together, MARGAUX TARDITS may dispatch the order in one or more shipments.

7.5 Delivery Delays

In the event of a delivery delay, the Customer shall benefit from the rights provided under the mandatory provisions of the French Consumer Code.

The Customer may contact Customer Service at:

contact@margauxtardits.com

so that MARGAUX TARDITS can carry out the necessary checks with the carrier.

7.6 Transfer of Risk

Where the Customer is a consumer and MARGAUX TARDITS arranges transportation, the risk of loss of or damage to the Product passes to the Customer when the Customer, or a third party designated by the Customer other than the carrier proposed by MARGAUX TARDITS, takes physical possession of the Product.

ARTICLE 8 – RECEIPT OF THE ORDER

Upon receipt, the Customer is advised to check the condition of the parcel and the Products.

If the parcel shows any obvious signs of damage — including if it is open, severely damaged or the Product is visibly damaged — the Customer is advised to make specific reservations with the carrier and promptly contact MARGAUX TARDITS.

This procedure facilitates the handling of any claim against the carrier but does not deprive consumers of any statutory rights or guarantees to which they are entitled.

In the event of an incorrect Product, missing Product or damage, the Customer is advised to contact Customer Service and provide:

• the order number;

• details of the Product concerned;

• a description of the issue;

• and, where useful, photographs enabling the situation to be assessed.

ARTICLE 9 – RIGHT OF WITHDRAWAL

9.1 Principle

In accordance with the French Consumer Code, consumer Customers have a period of fourteen (14) days in which to exercise their right of withdrawal without having to provide a reason.

For contracts for the sale of Products, this period begins on the date on which the Customer, or a third party designated by the Customer other than the carrier, receives the Product.

Where a single order contains several Products delivered separately, the withdrawal period begins upon receipt of the last Product.

9.2 Exercising the Right of Withdrawal

The right of withdrawal may be exercised either by logging into the Customer’s account and accessing the “Orders” section or by completing and sending the withdrawal form to:

MARGAUX TARDITS

1 avenue de l’Atlantique
91940 Les Ulis
France

Email: contact@margauxtardits.com

9.3 Returning Products

After notifying MARGAUX TARDITS of their decision to withdraw, the Customer must return the Product without undue delay and no later than fourteen days after such notification.

Unless otherwise indicated by MARGAUX TARDITS, the direct costs of returning the Product shall be borne by the Customer.

The Customer is advised to use a shipping method that provides parcel tracking and to retain proof of dispatch.

Products must be returned with all accessories and in their original packaging.

The Customer shall be liable for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and proper functioning of the Product.

For jewellery, trying on the Product under conditions comparable to those permitted in a retail store is acceptable. However, prolonged wear, deterioration, alteration or handling beyond what is necessary for simple inspection may result in a reduction of the refund corresponding to the diminished value of the Product.

9.4 Refund

Where the right of withdrawal has been validly exercised, MARGAUX TARDITS shall refund the amounts due to the Customer.

MARGAUX TARDITS shall issue the refund after the Product has been recovered and inspected.

The refund shall be made using the same payment method used for the original order, unless the Customer expressly agrees to another method that does not result in any additional charges.

9.5 Sale and Discounted Products

Products purchased at a reduced price during sales, promotions or private sales benefit from the statutory right of withdrawal under the same conditions as Products purchased at full price, unless a statutory exception to the right of withdrawal applies.

9.6 Exceptions – Personalised and Made-to-Measure Products

In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal may not, in particular, be exercised in respect of goods made to the consumer’s specifications or clearly personalised.

Depending on the characteristics of the order, this may include:

• jewellery engraved at the Customer’s request;

• jewellery created according to specific dimensions or specifications requested by the Customer;

• designs modified specifically for the Customer;

• genuinely bespoke orders;

• any personalisation that makes the Product unsuitable for normal resale.

Simply choosing from standard variations offered by MARGAUX TARDITS — for example, a size, colour or finish included in the catalogue — does not automatically deprive the consumer of their right of withdrawal. The exception shall only apply where the statutory requirements are actually satisfied.

ARTICLE 10 – STATUTORY GUARANTEES

Products sold by MARGAUX TARDITS benefit from the statutory guarantees provided under applicable law, including:

• the statutory guarantee of conformity provided for in Articles L.217-3 et seq. of the French Consumer Code;

• the guarantee against hidden defects provided for in Articles 1641 et seq. of the French Civil Code.

These statutory guarantees apply independently of any commercial guarantee that may be offered by MARGAUX TARDITS.

10.1 Statutory Guarantee of Conformity

MARGAUX TARDITS shall supply a Product that conforms to the contract and shall be liable for any lack of conformity existing at the time of delivery under the conditions provided for by the French Consumer Code.

For new goods, any lack of conformity arising within the period prescribed by law shall benefit from the applicable statutory presumption.

In the event of a lack of conformity, the Customer shall benefit from the remedies provided for by applicable law, including repair or replacement where such remedies are possible and proportionate.

In the circumstances provided for by law, the Customer may also obtain a price reduction or termination of the contract.

The statutory guarantee of conformity shall be implemented at no cost to the consumer.

10.2 Guarantee Against Hidden Defects

The Customer may also choose to invoke the guarantee against hidden defects under the conditions provided for in Articles 1641 et seq. of the French Civil Code.

Where a hidden defect is established, the Customer may, subject to the conditions provided for by law:

• return the Product and obtain a refund of the purchase price; or

• retain the Product and obtain a reduction of the purchase price.

10.3 Claims Under Statutory Guarantees

Any claim relating to a statutory guarantee may be submitted to:

contact@margauxtardits.com

The Customer is advised to provide:

• the order number;

• the Product reference;

• a precise description of the issue;

• and any information or documentation useful for assessing the issue, including photographs where relevant.

ARTICLE 11 – JEWELLERY CARE, WEAR AND USE

Jewellery is delicate and may naturally evolve over time and through use.

To preserve its appearance and lifespan, Customers are advised to follow the care instructions provided on the Website, with the Product or by Customer Service.

Depending on their composition, jewellery pieces may be particularly sensitive to:

• water;

• humidity;

• perfume;

• cosmetics;

• chemicals and detergents;

• chlorine;

• salt water;

• impacts;

• friction;

• prolonged exposure to heat or sunlight.

Certain finishes, gilding, patinas or surface treatments may gradually evolve as a result of use, friction, the natural acidity of the skin or environmental conditions.

Normal changes resulting from use of the Product shall not in themselves constitute a lack of conformity.

Nothing in this Article shall, however, restrict the application of statutory guarantees where the Product actually presents a lack of conformity or a hidden defect.

ARTICLE 12 – REPAIRS AND AFTER-SALES SERVICE

MARGAUX TARDITS may offer a repair or jewellery maintenance service.

Each request shall be assessed individually by Customer Service.

Depending on the nature of the issue, the repair may:

• fall within a statutory guarantee and be covered in accordance with applicable law;

• fall within any commercial service offered by MARGAUX TARDITS; or

• be subject to a quotation where the damage results, in particular, from normal wear and tear, an accident or improper use.

No chargeable repair shall be carried out without the Customer’s prior approval of the cost where the repair is to be invoiced.

ARTICLE 13 – LIABILITY

MARGAUX TARDITS shall be responsible for the proper performance of its obligations under the conditions provided for by applicable law.

However, MARGAUX TARDITS shall not be liable where the non-performance or improper performance of the contract is attributable:

• to the Customer;

• to an unforeseeable and unavoidable act of a third party to the contract;

• or to an event of force majeure.

In particular, MARGAUX TARDITS shall not be liable for damage resulting from use of the Product that is manifestly inconsistent with its intended purpose or with the precautions for use that may reasonably be expected.

The limitations set out in these Terms and Conditions shall not apply where they would have the effect of depriving a consumer of a mandatory statutory right.

ARTICLE 14 – FORCE MAJEURE

Neither party shall be liable for any failure or delay in performing its obligations where such failure or delay results from an event constituting force majeure within the meaning of Article 1218 of the French Civil Code and applicable French case law.

The affected party shall inform the other party as soon as reasonably possible.

Obligations affected by the force majeure event shall be suspended for the duration of the event, within the limits provided for by law.

ARTICLE 15 – INTELLECTUAL PROPERTY

The MARGAUX TARDITS trademark, the Website and all elements comprising or reproduced on it are protected by intellectual property laws.

This includes, where protected:

• the trademark;

• trade names;

• jewellery designs;

• drawings;

• photographs;

• videos;

• texts;

• illustrations;

• logos;

• graphic designs;

• visual identity;

• databases;

• elements of the Website.

Any unauthorised reproduction, representation, adaptation, exploitation or use, whether in whole or in part, is prohibited unless prior authorisation has been obtained from MARGAUX TARDITS or the relevant rights holder.

Accessing the Website does not grant the Customer any intellectual property rights in these elements.

ARTICLE 16 – PERSONAL DATA

In connection with the operation of the Website and the processing of orders, MARGAUX TARDITS processes certain personal data.

Detailed information concerning:

• the categories of data collected;

• the purposes of processing;

• the legal bases for processing;

• the recipients;

• retention periods;

• any transfers outside the European Economic Area;

• cookies;

• and the rights of data subjects,

is set out in the Privacy Policy available on the Website.

In accordance with applicable regulations, including the General Data Protection Regulation (GDPR), data subjects may, depending on the circumstances, have rights of access, rectification, erasure, restriction, objection and data portability.

Requests may be submitted to:

contact@margauxtardits.com

Customers also have the right to lodge a complaint with the CNIL, the French Data Protection Authority.

ARTICLE 17 – EVIDENCE AND RECORD KEEPING

The IT systems used by MARGAUX TARDITS and its service providers may be used as evidence of communications, orders and payments between the parties, to the extent permitted by law.

Order confirmations and invoices shall be retained on a medium enabling them to be archived in accordance with applicable legal requirements.

ARTICLE 18 – CUSTOMER SERVICE

For any questions concerning:

• an order;

• delivery;

• a return;

• a Product;

• a repair;

• or a complaint,

the Customer may contact:

MARGAUX TARDITS Customer Service

Email: contact@margauxtardits.com
Address: 1 avenue de l’Atlantique, 91940 Les Ulis, France
Telephone: +33 6 73 65 09 60

ARTICLE 19 – CONSUMER MEDIATION

In the event of a dispute, the Customer is invited to first contact MARGAUX TARDITS Customer Service in an attempt to reach an amicable resolution.

In accordance with the provisions of the French Consumer Code relating to consumer dispute mediation, where a prior written complaint submitted by the Customer to MARGAUX TARDITS has not resulted in a satisfactory resolution, the consumer Customer may refer the matter free of charge to the consumer mediator appointed by MARGAUX TARDITS:

CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice

49 rue de Ponthieu
75008 Paris
France

Telephone: 01 89 47 00 14
Email: litiges@cm2c.net
Website: https://www.cm2c.net/declarer-un-litige.php

Referral to the mediator is free of charge for the consumer and shall be made in accordance with the applicable statutory and regulatory provisions.

ARTICLE 20 – GOVERNING LAW AND DISPUTES

These Terms and Conditions and any contracts entered into pursuant to them are governed by French law.

However, where the Customer resides in another country, the application of French law shall not deprive the Customer of any mandatory consumer protection provisions afforded to them under the applicable law of their country of residence where such provisions cannot be contractually excluded.

In the event of a dispute, the parties shall first endeavour to reach an amicable resolution.

If no amicable settlement is reached, including through mediation where applicable, the dispute may be brought before the competent courts in accordance with the applicable rules of jurisdiction.

Nothing in these Terms and Conditions is intended to impose on a consumer the jurisdiction of a court other than one to which the consumer is legally entitled to refer the dispute.

ARTICLE 21 – SEVERABILITY

If any provision of these Terms and Conditions is declared null, invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Where possible, the affected provision shall be replaced or interpreted in a manner consistent with applicable law while reflecting as closely as possible the original intention of the parties.

ARTICLE 22 – NO WAIVER

Failure by MARGAUX TARDITS or the Customer to exercise temporarily any right arising under these Terms and Conditions shall not constitute a waiver of that right.

ARTICLE 23 – LANGUAGE

These Terms and Conditions are originally drafted in French.

They may be translated into other languages for the purposes of the Website.

In the event of any inconsistency between different language versions, the French version shall prevail, to the extent permitted by the law applicable to the Customer.